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GOT A CHEEKY QUESTION
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Where is Cheeky Squirt gel made?We are proud to say our product is made in Blackburn, Melbourne Australia
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What is Cheeky Squirt gel made from? Does it contain natural ingredients?Cheeky Squirt Gel is infused with natural ingredients like chamomile (CHAMOMILLA RECUTITA (MATRICARIA) FLOWER EXTRACT) and Immortelle (HELICHRYSUM ITALICUM EXTRACT) for soothing purposes. PH balance through the natural fermentation from sugar. INGREDIENTS:AQUA, PROPYLENE GLYCOL, 1,2-HEXANEDIOL, HYDROXYACETOPHENONE, SODIUM POLYACRYLOYLDIMETHYL TAURATE, GLYCERIN, CHAMOMILLA RECUTITA (MATRICARIA) FLOWER EXTRACT, HELICHRYSUM ITALICUM EXTRACT, POLYSORBATE 20, DIPOTASSIUM GLYCYRRHIZATE, LACTIC ACID, PARFUM
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Is Cheeky Squirt gel tested on animals?Absolutely not. We have tested our product on willing human bottoms.
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Can I use Cheeky Squirt Gel when I’m on my period?For sure. You will feel extra clean and fresh when you have those days. We encourage our customers to pop a bottle of Cheeky Squirt Gel into every toilet in your home and educate the importance of personal hygiene from an early age.
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Should I scrunch or fold?We recommend you fold to get the best effect, but you do what works for you.
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Can I use the product while pregnant?Yes, you can. If you are unsure, please check with your doctor.
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Is it gentle enough for my baby’s bottom?We have testing on little one’s delicate skin with no adverse reactions, but we do recommend to patch test before using it. This applies to all adults as well.
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Does your product contain Nuts?Cheeky Squirt contains no nuts. We do recommend a patch test before using it.
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I have sensitive skin and find I cannot use toilet wipes or baby wipes; can I use your gel?We have tested this product on lots of sensitive bottoms with no adverse reactions. We recommend patch testing it on your skin before using it.
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Can I use the gel on Tissues or just Toilet Paper?We recommend using it on toilet paper only. The aim of Cheeky Squirt gel was to create a product that could be used in conjunction with toilet paper that can be easily disposed of down the toilet.
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How much should I use on my toilet paper?We recommend you try with one good squirt. It really all depends on how dirt is on you. We recommend cleaning of an excess with dry toilet paper and then use Cheeky Squirt gel to clean and freshen.
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Why should I use Cheeky Squirt Gel?Once you have used it you will never go back to just toilet paper, you feel fresher and cleaner and the environment will also thank you if you are a user of toilet wipes.
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How often should I use Cheeky Squirt gel?Every time you go to the toilet. You can use it for number 1’s or 2’s and feel extra fresh when you are on your period.
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How long will a 300ml bottle last?This all depends on your toilet habits and how much you require. A bottle can last up to 2 to 6 months if one person is using it. Approximately 150 squirt out of a bottle.
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Can I order more than just one bottle?Of course, you can. We offer a Bonus 3 Pack at a reduced price than. Also saves on postage
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How much does shipping cost?Within Australia our fees are worked out based on weight. up to 1kg is $10. 1 to 3 kg is $15 and 3 to 5kg is $25. As we grow in volume we anticipate our freight fees to come down and we can then pass them on to you.
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How long will it take to get my delivery?Allow 2-7 business days for delivery. Please note in this COVID-19 period Australia Post and other courier companies have seen a large increase in Online shopping so we ask that you be patient. Our Cheeky Team will endeavor to get it out of our warehouse as quickly as possible and in the hands of delivery partners. If I make a mistake on my delivery or shipping address, can I change it? Email us straight away at clean@cheekysquirt.com.au. Please provide us with your full name, order number and confirm the correct delivery address. Also please ensure you have provided your contact number, just in case we need to contact you to confirm. If we haven’t already dispatched it we can update this information and relabel it for you.
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Can I cancel or change my order?Once your order has been dispatched you cannot change or cancel the order. Please refer to our Returns Policy if you still wish to return the product once you have received it
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How do Pre-Orders work?A Pre-Order is where our customers place an order for our product prior to it being available for purchase. We usually offer the option to pre-order while our product is being manufactured. Once we receive them, we then ship them out to our pre-order customers first.
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What payment methods do you offer?We accept payment via PayPal, Visa and Mastercard
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I'm a retail outlet, can I stock your product?"We would love to talk to you about stocking our product. Please contact us on clean@cheekysquirt.com.au. Or jump on this link on our website: https://www.cheekysquirt.com.au/retail-stockist-request-form
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Returns and RefundsWe are not required to provide a refund or replacement if you change your mind. However, we offer a 30 day change of mind refund policy from date of purchase. To be eligible for change of mind return, the product must have not been used and is in the same condition that you received it. As this is a personal care product, we do not offer any refunds on any open or used product unless the goods have a major problem. A major problem is when an item:- has a problem that would have stopped someone from buying the item if they had known about it is unsafe is significantly different from the sample or description doesn’t do what we said it would, or what you asked for and can’t be easily fixed. If the problem is not major, we will repair the item within a reasonable time. All shipping costs are the responsibility of the customer and are non-refundable unless the goods are faulty: As a precaution we suggested you use request tracking service on returned goods as the shipping risk is carried by the sender/customer. Returns shipping address: PO BOX 434, Geelong VIC 3000 and ensure you include your original receipt so we can track your order in our system. Any product that is returned will be reviewed and assessed for approval. If approved, we will process the return through the original method of payment. If you have any questions, please contact us on clean @cheekysquirt.com.au
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How can I get a job at Cheeky Squirt?We are a very new business and growing every day. Follow us on Instagram at #cheekysquirtau. Any up and coming Cheeky positions will be posted there
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For all PR and Media enquiriesFor all PR and Media enquiries or a request for a media kit please contact our Media agency clean@cheekysquirt.com.au
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Do you ship to the overseas?Yes we do.. Make sure you join our subscription list and get a further 10% off you first order. We are packing up orders for New Zealand, USA, UK, Europe and China to name just few. If I make a mistake on my delivery or shipping address, can I change it? Email us straight away at clean@cheekysquirt.com.au. Please provide us with your full name, order number and confirm the correct delivery address. Also please ensure you have provided your contact number, just in case we need to contact you to confirm. If we haven’t already dispatched it we can update this information and relabel it for you.
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Link to local Cheeky Stockistwww.cheekysquirt.com.au/stockists
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